Support
Most questions are answered below. If not, email support@appdisplay.co.uk and a person will reply, usually within three working days.
Tell us the app name and version, your device and OS version, and what happened. Screenshots help — please hide anything sensitive first.
Jump to your app
Common questions
How do I restore my Pro purchase?
iPhone, iPad and Mac: open the app, go to Settings and tap Restore Purchases. Make sure you are signed in to the same Apple Account you bought with (Settings → your name → Media & Purchases).
Android: purchases belong to your Google account. Open the app while signed in to the same Google account in the Play Store and it checks your purchases automatically. If Pro still does not appear, open the Play Store → profile icon → Payments & subscriptions → Budget & history to confirm the purchase went through, then restart the app.
I bought Pro but it has not unlocked
Wait a minute, then close and reopen the app, and try Restore Purchases. A purchase that shows as pending (for example Ask to Buy or a delayed payment method) unlocks as soon as the store confirms it.
If it still does not unlock, email us with the app name, your device and the order number from your receipt and we will sort it out.
How do I get a refund?
Refunds are handled by the store, not by us. On Apple devices go to reportaproblem.apple.com; on Android use Google Play’s refund help. If a refund is granted, Pro switches off again at the next restart.
Where is my data stored, and how do I move to a new phone?
Information you add to an AppDisplay app stays on your device. There are no AppDisplay accounts (BrickDisplay’s optional account is the one exception). Because the data is on your device, deleting the app deletes the data.
To move to a new phone, restore it from an iCloud or computer backup (Android: Google backup) so the app’s data comes across. MicroPayDisplay on iPhone also offers optional iCloud sync in its Settings. Where an app has an export feature, export before you switch as an extra copy.
Reminders and notifications are not arriving
Check the app has permission: on iPhone go to Settings → Notifications → the app, and on Android to Settings → Apps → the app → Notifications. Also check Focus modes and Do Not Disturb, then open the app once so it can reschedule its reminders.
Some apps include reminders in Pro, so make sure Pro is active if reminders are missing.
How do I delete my data?
Delete the app and its data is removed from your device. For BrickDisplay accounts, see how to delete your BrickDisplay account. If you emailed us, ask for the correspondence to be deleted at the privacy address below.
App by app
BrickDisplay
BrickDisplay works fully on your device. A free optional account lets you sync your collection with the website.
- Your collection syncs between the app and the website once you sign in. Sign in with the same account on both.
- You can delete your account and its synced data any time in the app or on the web: delete-account guide.
- Age and analytics choices are in the app’s Settings. Under 13, cloud accounts and analytics are switched off.
- New to the app? Read how to organise your LEGO collection.
SewDisplay
SewDisplay is free with ads. Pro removes the ads and adds further features.
- Ads are shown in the free version only. Upgrade to Pro in the app to remove them, and use Restore Purchases if you reinstall.
- You can review your advertising privacy choices from the app’s settings.
- Finished projects can be shared as a PDF from the project screen.
WarrantyDisplay
WarrantyDisplay keeps warranties, receipts and documents on your device. Free for up to five warranties; Pro is a one-time unlock.
- Photos and receipts you attach are stored inside the app on your device, so include the app in your device backup.
- Pro adds CSV export, printing a list as a PDF and expiry reminders (before cover ends). Reaching the free limit takes you straight to the upgrade screen in Settings.
- For reminders, allow notifications for WarrantyDisplay in your device settings.
SubDisplay
SubDisplay tracks your subscriptions on your device. Free for up to three subscriptions; Pro is a one-time unlock.
- Importing eligible Apple subscriptions needs your permission to access Media & Apple Music (Settings → Privacy & Security → Media & Apple Music). The import happens on your device and nothing is sent to us.
- Renewal alerts need notifications to be allowed for SubDisplay in your device settings.
- Restore Purchases is in the app’s Settings.
MicroPayDisplay
MicroPayDisplay helps you plan debt payoff. It includes a 14-day Pro trial and a one-time Pro unlock.
- On iPhone you can switch on optional iCloud sync in Settings to keep your data across your own Apple devices. Sync uses your iCloud account; we do not receive your data.
- Payment reminders need notifications to be allowed in your device settings.
- Projections are estimates to help you plan, not financial advice.
NoBuyDisplay
NoBuyDisplay is a private No Buy tracker. It includes a 14-day Pro preview and a one-time Pro unlock.
- If you add photos to wishlist items the app asks for permission to access the photos you choose.
- Smart notifications and data export are Pro features. Allow notifications for NoBuyDisplay in your device settings to receive reminders.
- Use Restore Purchases after reinstalling to bring Pro back.
StatsDisplay
StatsDisplay is a menu-bar utility for the Mac.
- If the icon is missing from the menu bar, quit and reopen the app. A crowded menu bar can hide icons, so close other menu-bar apps or Cmd-drag items to make room.
- When emailing us please include your Mac model and macOS version, which helps us reproduce the issue.
PrintDisplay
PrintDisplay is in App Store review and is not released yet.
- Check back soon for release news.
Still stuck?
Email support@appdisplay.co.uk. AppDisplay is independently developed, so please be patient — we read every message. For billing problems you can also contact Apple or Google directly, as they process the payment.